SAME DAY REPORT GUARANTEE
● The inspection report is guaranteed to be available for viewing by 11:59pm on the same day that the home inspection took place or we will refund $50 of the inspection fee. Guarantee and refund are not applicable under the following conditions:
● Purchase of the property is cancelled prior to the report delivery.
● Inspector cannot start the inspection prior to 2pm.
● Home is larger than 6,000 sq. ft. or older than 60 years requiring additional reporting time.
● Multiple structures are included in the inspection.
● The home was not fully ready for inspection or a portion of the home could not be inspected during the visit.
● The home inspection was not fully completed for any reason.
● Arrangements are communicated between the inspector and the client/agent regarding a delayed report delivery. Factors that could delay report delivery are as follows, but not limited to:
● Very old, large, or complex home requiring extensive reporting time.
● Additional research is needed regarding conditions in the home.
● Extreme weather conditions, power outages, software failures, factors outside of the inspector’s control, etc.
● Email delivery issues on the recipient’s side.
● Pre-scheduled inspector personal appointments.
● This guarantee only includes the general home inspection. Ancillary services such as, mold sampling, radon testing, and WDO inspection, etc., are not included.
Thermal Camera
● Limitations of a thermal camera:
● A thermal camera does not see through walls. The camera detects temperature differential which will alert the inspector to a problem such as a leak. If no temperature differential exists, the camera will not detect an issue.
● The camera will not be used to scan every portion of the home and we are not doing an energy efficiency evaluation on the home. The camera is only a tool that the inspector may or may not use in order to assist in the inspection or verify findings. The camera is utilized at the discretion of the inspector.
DRONE
● There are instances in which we cannot utilize a drone:
● Rain, storm, or high wind conditions.
● Heavy tree or power line coverage.
● Federal no fly zones.
● At any time the inspector feels that it is unsafe or unnecessary to utilize a drone.
● NOTE: If the drone cannot be used during the inspection due to the above conditions, the inspector will not return to the home free of charge. There will be a $125 fee to revisit the home when conditions are favorable for drone flight, upon request