SAME DAY REPORT GUARANTEE


  ● The inspection report is guaranteed to be available for viewing by 11:59pm on the same day that the home inspection took place or we will refund $50 of the inspection fee.  Guarantee and refund are not applicable under the following conditions:
  ● Purchase of the property is cancelled prior to the report delivery.

  ● Inspector cannot start the inspection prior to 2pm.

  ● Home is larger than 6,000 sq. ft. or older than 60 years requiring additional reporting time.

  ● Multiple structures are included in the inspection.

  ● The home was not fully ready for inspection or a portion of the home could not be inspected during the visit.

  ● The home inspection was not fully completed for any reason.

  ● Arrangements are communicated between the inspector and the client/agent regarding a delayed report delivery.  Factors that could delay report delivery are as follows, but not limited to:
  ● Very old, large, or complex home requiring extensive reporting time.

  ● Additional research is needed regarding conditions in the home.

  ● Extreme weather conditions, power outages, software failures, factors outside of the inspector’s control, etc.

  ● Email delivery issues on the recipient’s side.

  ● Pre-scheduled inspector personal appointments.




  ● This guarantee only includes the general home inspection.  Ancillary services such as, mold sampling, radon testing, and WDO inspection, etc., are not included.





 

 

 

Thermal Camera


  ● Limitations of a thermal camera:
  ● A thermal camera does not see through walls.  The camera detects temperature differential which will alert the inspector to a problem such as a leak.  If no temperature differential exists, the camera will not detect an issue.

  ● The camera will not be used to scan every portion of the home and we are not doing an energy efficiency evaluation on the home.  The camera is only a tool that the inspector may or may not use in order to assist in the inspection or verify findings.  The camera is utilized at the discretion of the inspector.





 

DRONE


  ● There are instances in which we cannot utilize a drone:
  ● Rain, storm, or high wind conditions.

  ● Heavy tree or power line coverage.​

  ● Federal no fly zones.​

  ● At any time the inspector feels that it is unsafe or unnecessary to utilize a drone.

  ● NOTE:  If the drone cannot be used during the inspection due to the above conditions, the inspector will not return to the home free of charge. There will be a $125 fee to revisit the home when conditions are favorable for drone flight, upon request







© TTWS